Timeless Elegance for Every Beautiful Celebration

Return & Exchange Policy

w.e.f – July 24, 2025

Sale Policy
Year End Sale – Buy 2 Get 1 Free:
  • Exchange allowed only with same or higher value items.
  • No return or exchange on the free product.
General Sale Policy:
  • A credit note will be issued for returned products.
  • Exchange will be allowed with same or higher value items only.
  • Items purchased during clearance or garage sale are non-returnable and non-exchangeable.

No return or exchange on Super Saver Combos.

Return Policy

w.e.f – July 24, 2025

  • Timeframe: Return and exchange requests must be raised within 7 days of receiving the order.
  • Condition: Products must be in their original packaging with tags intact. Items without original tags will not be accepted.
  • Usage: Items must be unused and unwashed due to hygiene reasons.
  • Exceptions: Products bought during sales are non-refundable.
  • Items purchased online must be returned or exchanged online only.
  • Self-shipping: If reverse pickup is not available at your location, you will need to self-ship the product.

Non-returnable Items:

  • Gift wrap
  • Shipping and COD charges are non-refundable
Exchange Policy

w.e.f – July 24, 2025

  • Timeframe: Exchange requests must be raised within 7 days of receiving the order. Request here
  • Restrictions: Once an order is exchanged, a second exchange is not allowed.
  • Payment: Price difference (if any) must be paid during exchange request. Cash on Delivery (COD) is not available on exchange orders.
  • Delivery: Exchange/replacement items will be delivered to the same address as the original order.
  • Product Exchange:
    • Same product/different size: Replacement at no extra cost.
    • Higher value product: Pay the difference.
    • Lower value product: Difference will be issued as a credit note.
  • Only one item can be selected for exchange per request.
Refund Policy
  • Process: Refunds are initiated after the returned product passes Biyahuti's quality check.
  • Timeframe: Refunds are processed within 2-3 working days after pickup and approval.
  • Exceptions: Products bought during sales are non-refundable, but can be exchanged.
  • Damaged or Defective Products:
    • Raise concern within 48 hours of delivery with order ID and photo proof.
    • After verification, a refund, replacement, or credit note will be provided.
    • No replacements will be sent without verification.
Products Eligible for Exchange
  • Sarees
  • Blouses
  • Kurtas/Kurta Sets
  • Co-ord Sets
  • Lehengas
  • Dupattas
  • Pants/Trousers
  • Shirts/Tops
  • Loungewear
  • Jackets
  • Fabrics
  • Petticoats/Underskirts
  • Home Linen (Curtains, Cushions, Table Runners)
International Orders
  • Currently, we do not offer return or exchange on international orders.
  • For queries, contact us at returns@biyahuti.com
  • To cancel an order, do so before it is shipped for a full refund. Once shipped, no cancellation or refund is possible.
  • For defective products, email us with Order ID and photos of the defect at returns@biyahuti.com. Upon investigation, we may issue a refund or credit note. No replacements will be provided.
Contact Us

If you have any questions about this policy, please contact us at: