1. Exchange allowed only with same or higher value items.
2. No return or exchange on the free product.
1. A *credit note* will be issued for returned products.
2. Exchange will be allowed with same or higher value items only.
3. Items purchased during *clearance or garage sale* are *non-returnable and non-exchangeable*.
No return or exchange on Super Saver Combos.
Return and Exchange Policy for Domestic Orders
w\.e.f – 24th July 2025
Timeframe: Return and exchange requests must be raised within *3 days* of receiving the order. \[Request here]
Condition: Products must be in their *original packaging with tags intact. Items without original tags will **not* be accepted.
Usage: Items must be *unused and unwashed* due to hygiene reasons.
Exceptions: Products bought during *sales are non-refundable*
Items purchased *online* must be returned or exchanged *online only*.
Self-shipping:
* If reverse pickup is not available at your location, you will need to *self-ship* the product.
*Non-returnable Items:*
* Gift wrap
* Shipping and COD charges are non-refundable
w\.e.f – 24th July 2025
1. Timeframe: Exchange requests must be raised within 3 days of receiving the order. \[Request here]
2. Restrictions:
* Once an order is exchanged, a *second exchange* is not allowed.
3. Payment:
* Price difference (if any) must be paid during exchange request.
* *Cash on Delivery (COD)* is *not available* on exchange orders.
4. Delivery:
* Exchange/replacement items will be delivered to the *same address* as the original order.
5. Product Exchange:
* *Same product/different size: Replacement at **no extra cost*.
* *Higher value product*: Pay the difference.
* *Lower value product: Difference will be issued as a **credit note*.
* Only *one item* can be selected for exchange per request.
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1. *Process:* Refunds are initiated after the returned product passes *Biyahuti’s quality check*.
2. *Timeframe:* Refunds are processed within *2–3 working days* after pickup and approval.
3. *Exceptions:* Products bought during *sales are non-refundable, but **can be exchanged*.
4. *Damaged or Defective Products:*
* Raise concern within *48 hours* of delivery with order ID and photo proof.
* After verification, a *refund, replacement, or credit note* will be provided.
* No replacements will be sent without verification
* Sarees
* Blouses
* Kurtas/Kurta Sets
* Co-ord Sets
* Lehengas
* Dupattas
* Pants/Trousers
* Shirts/Tops
* Loungewear
* Jackets
* Fabrics
* Petticoats/Underskirts
* Home Linen (Curtains, Cushions, Table Runners)
* Currently, we *do not offer return or exchange* on international orders.
* For queries, contact us at returns@biyahuti.com
* To *cancel an order, do so before it is shipped for a full refund. Once shipped, **no cancellation or refund* is possible.
* For defective products, email us with *Order ID* and *photos of the defect* at returns@biyahuti.com. Upon investigation, we may issue a **refund or credit note*. No replacements will be provided.
